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G.A.G. Technologies announces its expertise integrating Microsoft Dynamics CRM and AVAYA IP phones October 16, 2008

Posted by gag in Microsoft Dynamics CRM, Uncategorized.
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G.A.G. Technologies is excited to announce a new concept currently being worked on. We have taken some of the technology from AVAYA’s IP telephony and Microsoft Dynamics CRM, and have integrated an innovative solution for customer service.
 
With this new integration, companies will now be able to update and access their customer’s database via AVAYA’s caller ID technology. When a customer calls, if the caller is an existing customer, our solution will pull up that customer’s information. If the caller is a new customer, then a window will open up prompting customer service to add this caller to the database. With this technology, your company can make its customer service more efficient. Call 877-424-1565 for more information. 

To learn more go to www.gagtechnologies.com

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