Microsoft dynamics CRM is an essential part of your business December 18, 2008
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Microsoft Dynamics CRM is a tool most companies should use to improve customer relations. Here’s why.
First some background: Microsoft Dynamics CRM is a package of tools created to help businesses find customers and develop relationships with them in order to increase profits.
Customer relationship management software collects customer information in a central spot for easy access companywide. New information is instantly shared so all departments are working with the same information.
According to Microsoft’s website, Microsoft Dynamics CRM has five core modules that can be customized for each company’s specific needs:
CRM for sales fuels the productivity of sales representatives, improving results.
CRM for marketing helps to optimize a company’s marketing mix by analyzing customer information.
CRM Customer Service helps employees use each transaction to create meaningful relationships with each customer.
CRM Analytics uses company information to help make the best decisions.
CRM Workflow automates repetitive tasks and optimizes business processes.
To find out more about Microsoft Dynamics CRM functionalities and add-ons you can visit www.gagtechnologies.com
What is an ERP System? December 2, 2008
Posted by gag in Microsoft Dynamics GP.add a comment
Enterprise resource planning (ERP) is the name given to the planning of acquisition, control and movement of a company’s resources. These resources can include customers, products, employees and even projects. Traditionally, resource planning and management was a time-consuming and costly part of running a company, but with the computerization and technological advancement of recent years it no longer has to be this way thanks to modern ERP systems.
An ERP system is basically a collection of software that can automate and control many, if not all, of a company’s resource management tasks. This could include a warehouse management system (WMS) for example, that can monitor the stock levels of materials and products in a company’s warehouses. Such a system might include a barcode scanner for adding products to the database, and a simple system for updating the counts. A warehouse management system may even be able to automatically generate orders based on the current levels of stock and produce reports detailing in a concise manner the movement of stock into and out of the warehouse.
For more information about the integration between ERP Systems and Warehouse Management Systems visit www.gagtechnologies.com
Benefits of Warehouse Management Systems October 27, 2008
Posted by gag in Warehouse Management Systems.Tags: Add new tag, by Alexandra Gonzalez - Marketing Director - G.A.G. Technologies, Inc
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Benefits of Warehouse Management Systems
Warehouses have been an integral part of business for almost as long as business has existed, and so have the problems associated with running those warehouses. Just as computers have helped ease the strain in other areas of business, they can help in this one too. Warehouse management systems (WMS) are systems of software specifically designed to help a warehouse operate more smoothly. More specifically, a warehouse management system’s primary purpose is to monitor and control the acquisition and movement of materials or products in a warehouse.
Modern warehouse management systems are extremely complex pieces of software with many features that can aid with the running of a warehouse. They can be used in conjunction with a barcode scanner system, for example, for easier tracking of stock levels, and some of them can even automate much of the ordering process based on the current levels of stock. Some warehouse management systems will even have a subset of the human resource functionality typically found in a larger enterprise resource planning (ERP) system for tracking the employees and payroll of the warehouse, or may even have a supplier or customer tracking module built in.
At the core of any warehouse management system is a relational database that stores all the information on the particular products or materials that your business deals in. The system will provide a user-friendly interface for interacting with the database for inserting new records, updating records, printing reports, and many other tasks. Once the data has been computerized a wide range of functions can be performed on that data with the minimum of time and effort, streamlining your warehouse’s activities and making it more productive. For example, generating reports on just about anything is usually as simple as a couple of mouse clicks with a good WMS, so it will become easier than ever to get a summary view of your warehouse’s operation.
Since every warehouse is unique and has its own set of requirements and business practices, a warehouse management system is usually developed from the ground up by a software company specializing in this field. This means you cannot simply go to the local computer store and pick up a WMS but instead have to hire a company to build one for you. The upshot of this is that although it may cost more than the regular software that you are used to buying, your WMS will be tailored exactly to the needs of your business and the list of requirements that you decide, meaning it will do whatever you want or need it to do. The increase in productivity of your warehouse over time will usually vastly outweigh the cost of having a WMS developed.
As you can no doubt see by now, a warehouse management system is pretty much a necessity for any medium to large scale warehouse to run smoothly. You shouldn’t allow all those menial resource management tasks to take up more time than necessary and interfere with the running of your business when it is so easy to get software that can automate it for you.
If you need better warehouse management, consider using WMSExpress
G.A.G. Technologies announces its expertise integrating Microsoft Dynamics CRM and AVAYA IP phones October 16, 2008
Posted by gag in Microsoft Dynamics CRM, Uncategorized.add a comment
G.A.G. Technologies is excited to announce a new concept currently being worked on. We have taken some of the technology from AVAYA’s IP telephony and Microsoft Dynamics CRM, and have integrated an innovative solution for customer service.
With this new integration, companies will now be able to update and access their customer’s database via AVAYA’s caller ID technology. When a customer calls, if the caller is an existing customer, our solution will pull up that customer’s information. If the caller is a new customer, then a window will open up prompting customer service to add this caller to the database. With this technology, your company can make its customer service more efficient. Call 877-424-1565 for more information.
To learn more go to www.gagtechnologies.com
Hello! August 28, 2008
Posted by gag in Welcome.Tags: Add new tag
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GAG Technologies’s blog
